Microworld

Outsourced IT Support

Microworld can help you design a tailored support package to the needs of your business. The aim is to provide the perfect balance of telephone, remote and onsite services, allowing you to focus on growing your business. Customers are a key asset to the success of our business and that is why Microworld pride ourselves on high levels of customer service. It is of utmost importance that the customer experience is one they can rely on and recommend.

Consultancy and Implementation Services

Combining Prince2 and ITIL best practice methodologies Microworld detail proven step by step plans and processes for all projects. Throughout all stages from initial design to implementation Microworld work closely with clients to ensure clear objectives, timeframes and budgets are met. We want you to enjoy working with Microworld and to view us as a trusted partner. That’s why we strive not only to meet, but to exceed expectations when delivering projects.

Dedicated Onsite Engineers

We want a Microworld onsite engineer to integrate into your team, to understand your infrastructure and business practices. This will enable the engineer to make accurate informed recommendations. They will also receive backup support from the Microworld helpdesk as an added benefit. These services can also be utilised as holiday cover, additional support cover or to augment any skillset.

Presales Onsite Engineers

Information Technology is key to the successful running of many businesses. By taking the time to understand your infrastructure Microworld can ensure that any recommendations are in line with the rapid evolution of technology. Our experienced presales staff will help you design an infrastructure to meet your specific requirements and help you evaluate the right technology.